Terms, Conditions & Privacy

TERMS ARE
Payment in full on placement of order (Unless prior arrangement has been made with Tinonee Orchids).  Payments by money order or cheque will not be shipped until payment has been received.  All prices stated are in Australian dollars and includes GST.  A Tax Invoice will be supplied with each order despatched.  All plants are listed subject to prior sale.  The descriptions given are intended as a guide only. Our liability in all cases is limited to the purchase price of plants sold.

Packaging
The packaging of our orchids is second to none. After all the time & effort to grow nice plants, we don't want to see them damaged in transit. We pack each plant individually in shredded newspaper that has been well read. Our cartons are recycled, quality cardboard, so plants travel securely &  are delivered damage free. Of course, if a problem does occur, please contact us & we will resolve it.

Shipping - All Orders
Orders incur $18.00 freight NSW  or   $20.00 for other States
*Please add a further $20 to Western Australian & Tasmanian orders to cover freight supplement, quarantine treatment & documentation.

* Orders containing extra heavy or bulky items such as pots, OrchidMate, etc. may incur an extra freight charge.

**Startrack express can now deliver to post office boxes, however, Australia Post charge an extra $8.50 for this service.

We use Australia Post for smaller parcels, especially within NSW, but we prefer Startrack Express for most parcels. 
We can supply you with the parcel con-note. You can then follow its progress online at http://www.startrack.com.au/

Privacy
Credit card numbers are not retained once your order has been processed. We do not & will not give out your name, address or any other details to any company for any reason.

Green Tip 
We use lots of shredded paper around your plants. After unpacking, the shredded paper makes a great garden mulch or compost bin fodder.